Korea Tourism Intelligence

Privacy Policy

Effective 2026-11-01

If the English and Korean versions conflict, the Korean version prevails.

LEMON|LAB (the “Operator”) processes personal information in accordance with the Personal Information Protection Act of Korea and related laws, as follows. Effective date: 2026-11-01.

1. Purposes of Processing

CategoryPurpose
MembersSign-up and login, identity, account permissions, news likes and clips, work-email verification, customer inquiries
InquiriesReceiving and answering research and partnership inquiries
OperationsSecurity, incident response, abuse prevention, performance of the Terms

The Operator does not obtain marketing consent, send promotional messages, or run behavioral advertising.

2. Items Collected and Methods

ChannelRequiredOptional
Email sign-upEmail, password, name—
Google sign-inEmail and name provided by Google—
Account useLike and clip records, login timestampsWork email (when verifying full membership)
Inquiry formName, email, inquiry type, messageOrganization, phone number
AutomaticAccess logs, IP, browser information, auth cookies—

The Operator does not store passwords in plaintext. Authentication is handled by Supabase Auth.

3. Retention Periods

InformationPeriod
Member accountUntil withdrawal; destroyed without undue delay after withdrawal
Likes and clipsUntil the member deletes them or withdraws
Inquiry contentThree (3) years after handling is complete, then destroyed. Earlier deletion may be requested within legal limits.
Access logsUp to one (1) year
Statutory retentionPeriods required by e-commerce and other applicable laws

4. Third-Party Provision

The Operator does not provide personal information to third parties without the user’s consent or a legal basis.

5. Entrustment and Cross-Border Transfer

To operate the Service, processing may be entrusted to and transferred to the processors below.

ProcessorRoleItems transferredCountry / methodRetention
Supabase, Inc.Member auth, databaseAccount and usage recordsSingapore (ap-southeast-1) · encrypted transitUntil the entrustment ends or the member is deleted
Vercel Inc.Web hosting, server logsAccess logs, IPUnited States (iad1) · encrypted transit. This Policy will be updated if the region changes.Per logging policy
Resend, Inc.Inquiry email deliveryName, email, inquiry content, optional contactsUnited States · encrypted transitAs needed to send mail and handle failures
Google LLCSocial loginGoogle profile (email, name)United States and others · OAuthPer Google policy and account-link period

If you refuse these transfers, related features such as registration and inquiry email cannot be used.

6. Rights of Data Subjects

Users may request access, correction, deletion, suspension of processing, or withdrawal. Some information is available at /account, or you may email chief@lemonlab.pro. The Operator responds within the period required by law. Requests that would harm another person’s life or property, or that would violate legal duties, may be limited.

7. Destruction

When the retention period ends or the purpose ceases, personal information is destroyed without undue delay. Electronic files are destroyed so they cannot be recovered; paper records are shredded or incinerated. Information that must be kept by law is stored separately.

8. Security Measures

The Operator applies access control, encryption in transit, separation of auth tokens and admin keys, retention of access logs, and least-privilege admin accounts.

9. Cookies

Only essential cookies for login persistence and security are used. Advertising or behavioral-analytics cookies are not used. Blocking cookies in the browser may disable login and related features.

10. Children Under 14

The Operator does not collect personal information from persons under 14. That age group may not use the Service.

11. Privacy Contact

  • Contact: LEMON|LAB
  • Email: chief@lemonlab.pro

Rights counseling in Korea: Personal Information Infringement Report Center (privacy.kisa.or.kr / 118), Personal Information Dispute Mediation Committee, Supreme Prosecutors’ Office, National Police Agency.

12. Changes to this Policy

If this Policy changes, notice will be posted at /privacy (and /en/privacy) before the effective date.

13. Language

This Policy is prepared in Korean and English. If there is any conflict or inconsistency between versions, the Korean version prevails.

Addendum

This Policy takes effect on 2026-11-01.